Technical Support

The MadisonAV Technical Services team is here to assist you.
We can provide guidance and information on how products should operate, configuration support, product repairs or returns, as well as assistance in evaluating and addressing suspected software bugs

Technical Support Portal

We provide support to our network of authorised partners who offer sales, service and assistance to our valued end users. Once you are approved to access our online Technical Support Portal you can raise technical support cases, search our articles for solutions, request a product repair or return, and check warranty status for items purchased from MadisonAV.

It’s the best way to manage communications and to collaborate with us on your support requirements – so you can stay ‘beyond connected’.

Log in to Technical Support Portal >

Don't have access? Simply complete the form below, and a member of the MadisonAV team will be in touch.
Alternatively, please call 1800 00 77 80.

New registration request - Technical Support Portal


Support & Warranty Guide

For more information regarding our Support, Repair & Warranty guidelines please download the guide below.

Support & Warranty Guide >

AMX Extended Warranty for Government

AMX provide an extended 5 Year Warranty to further support local, state and federal Australian Government departments, agencies and organisations.

For more information, click the link below or contact our Sales Support Team at 

AMX Extended Warranty for Government >

What we can offer

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