Freight Policy and Charges on Orders

MadisonAV charges a $35 (ex gst) freight charge to all Metro and Regional locations for all orders that come to a total of less than $1000 (ex gst).

This does not apply to display panels. Please see below for display panel freight charges.

MadisonAV charges a $35 (ex gst) freight charge for all total orders processed for customers who do not have an active trading account with MadisonAV.

Freight Policy and Charges on Display Panels

Freight to NSW, VIC, QLD, SA and WA Metro Locations:

Free freight on orders over $1000 ex GST (otherwise $35 ex GST freight)

Outside NSW, VIC, QLD, SA and WA Metro Locations:
Note -  Freight cost is ex GST, per display panel.

For large orders of a project nature, please contact your MadisonAV sales account manager to discuss your options for freight costs.

Inclusions: B2B / Normal hours of operation / Road Express Service / Forklift on site if required

Exclusions: Air Freight / Tailgate - 1 or 2 person / Timeslot Freight / Unpacking and removal of rubbish / Assembly and install / Same-Day Deliveries / Large Projects / Site Access Constraints / PO Boxes / Hand unload (pallet breakdown).

Contact us if you require the above exclusions as additional freight charges may be incurred. If a delivery is rejected due to special delivery requirements, you may be charged for a second delivery.

Special delivery services will require additional time to organise and is likely to extend the delivery timeframe.

Examples of Special Delivery Services:

  • Specific delivery time slots.
  • Manual handling - e.g. 2 man lift at delivery site.
  • Tailgate - e.g. site has no forklift.

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